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Facebook : Analyst – User Operations – Arabic

25 juin 2013 1 023 consultations 0 commentaire

 

LieuDublin, Ireland

Facebook is seeking a solutions-oriented, data-savvy, and technical analyst to join our User Operations team. The User Operations team develops scaled solutions to user issues, protects users by decreasing negative engagement on the site, and delivers qualitative and quantitative insight into user behavior. This individual will sit within the Arabic market team, and work to improve the overall user experience for that market, as well as solve thematic global issues. The analyst will be part of a data-driven analysis culture and help us intelligently scale our operations by optimizing and automating processes in a heterogeneous environment. Solving challenging problems and most importantly — helping to prevent them is at the core of what we do. This position is full time and is based in our Dublin, Ireland office.

Responsibilities

  • Gather and synthetize relevant data to develop ways to improve the overall user experience on the site
  • Proactively and reactively investigate reported abuse, respond to user inquiries and use those signals to develop scalable solutions
  • Work directly with users to resolve site issues, identify user trends and issues, test products and identify bugs, and work with cross- functional partners to resolve
  • Use your technical expertise to solve large and complex business problems by optimizing processes
  • Leverage tools like SQL, Hadoop/Hive, Excel, and MicroStrategy to drive efficient analytics and reporting
  • Partner with engineering and product teams to drive projects to completion

Requirements

  • Degree in a quantitative and/or scientific discipline
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Prior experience with analytical tools like SQL or R
  • Fluency in written and conversational Arabic and English
  • Excellent written and verbal communication skills
  • Passion for ensuring a good user experience
Qualifier : (3 votes)
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